Job Description
One of Insight Global's clients, a large insurance company, is hiring for a Front Desk Receptionist in Birmingham, AL. The responsibility of the Front Desk Receptionist position is to serve as the primary contact for customers and policy owners and assist with work as needed. Specific responsibilities include but will not be limited to:
• Answer, screen, and direct telephone calls
• Maintain telephone system and agency directory
• Process incoming and outgoing mail; deliver outgoing mail to Post Office Box
• Run daily reports and email to financial representatives
• Process Reporting for the Home Office daily
• Morning walk-through checklist
• Maintain the reception area and conference rooms (clean and book rooms)
• Maintain kitchen area – clean refrigerator, coffee pots and dishes, refresh snacks, turn TV on/off
• Maintain copy rooms
• Maintain inventory and order office supplies as needed
• Liaison for office supplies such as shred company, coffee company, Office Max, FedEx, UPS,
• Maintenance, etc.
• Answer basic policy owner/policy benefit questions and handle “change” requests
• Occasionally may act as administrative support for financial representatives/staff as needed
• Complete and/or assist with projects as assigned by the Office Manager/Director of Operations
• Order lunch for meetings
Working knowledge of MS Outlook
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
Skills and Requirements
• 1+ years of experience in an office administration role
• Strong customer service and communication skills
• Experienced with MS Office applications – Word, Excel, Outlook
Strong work ethic and willingness to help out wherever needed
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