Job Description

You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the better. Job Purpose and Summary Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we help people on their path to better health – from advising on prescriptions to helping manage chronic and specialty conditions. As a Non‑US Accredited Foreign Graduate, you will be on the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. After successfully passing the FPGEE and TOEFL, you will be eligible to apply into this role to complete required US internship hours that build upon your pharmacist education. You will complete a mixed‑modality learning plan, culminating in U.S. licensure. You must complete the internship within 18 months, and obtain state license within 120 days of completing internship hours. Key Responsibilities Patient Safety Pharmacy Professional Practice Regulatory Requirements Quality Assurance Customer Service Inventory Management Workflow Management excluding final prescription verification Patient Care and Growth Lead with heart, displaying empathy and compassion for patients, customers, caregivers, and colleagues. Support the pharmacy manager in motivating and developing pharmacy support staff. Identify critical business opportunities and implement solutions to drive growth and improve performance. Adapt to change and adjust plans in a dynamic community healthcare setting. Seek new ways to grow and collaborate to deliver better outcomes. Align others around our purpose to bring heart to every moment of care. Facilitate a team culture that promotes caring, energy, enthusiasm, and pride. Apply acquired knowledge to drive healthy outcomes and differentiate CVS from competitors. Primary Job Duties & Responsibilities Customer Service Greet each customer courteously in-store and at the drive‑thru. Assist all pharmacy and front‑store customers with questions and concerns. Answer telephone calls with a warm and friendly greeting. Request additional help and collaborate to maximize customer satisfaction. Remove obstacles to make customers’ experiences easier. Perform approved register transactions, including cash, check, charge, and bagging merchandise upon sale completion. Engage with customers and seek ways to create heartfelt, personalized moments during their visits. Regulatory Maintain customer/patient confidentiality according to HIPAA and company standards. Communicate with customers/patients while protecting confidential drug information. Comply with all federal and state laws, rules, and regulations. Comply with all CVS policy and standard operating procedures (SOPs) at all times. Meet state and federal licensure requirements within an appropriate timeframe. Pharmacy Operations Adhere to CVS workflow and ensure standards are maintained at all times. Process prescriptions, including translation of SIG codes, product selection, counting and measuring drugs, capping and uncapping vials and bottles, and labeling all prescriptions. Resolve third‑party rejections and complete any manual claim forms. Perform all prescription pick‑up procedures in adherence to CVS policy and procedures. Access, input and retrieve necessary information to/from the workstation. Maintain inventory in stock by following inventory management policies and procedures. Assist with putting away drug orders (except CLs) as permitted by law. Deliver additional health‑care services as allowable by state regulation, individual certification, and pharmacy leadership direction, including point‑of‑care or swab‑and‑send testing, immunization preparation and delivery, etc. Support supervising pharmacist in dispensing drugs, reviewing prescriptions, and monitoring compliance. Counseling Under the Direct Supervision of a Licensed Pharmacist Offer to counsel and direct customers to pharmacist if necessary. Field appropriate medical questions. Communicate and interact with all health‑care professionals to provide optimal care. Solicit customer medical history information to give appropriate medical advice. Practice and develop duties performed by pharmacists according to law. Leadership Communicate with field management and corporate as needed. Participate in all required store operational meetings. Support maintaining a clean, organized, and professional pharmacy department. Support scheduling activities according to business needs and workflow model. Coordinate/implement the training and development of pharmacy support staff. Recognize and celebrate others’ success. Complete all required training programs. Education Required High School Diploma or GED. Doctorate (PharmD) or equivalent pharmacist degree from a non‑US accredited school of pharmacy. Active pharmacy intern license in the state where the district is located. Preferred Eligibility to immunize. Prior Relevant Work Experience Required – 0 to 3 years Preferred – 3 to 5 years Essential Qualifications, Essential Functions & Preferred Qualifications Essential Qualifications and Functions Foreign graduate from a non‑US accredited college or school of pharmacy prior to beginning the training program. Pharmacist licensure in the state of employment within 120 days of completing U.S. intern hours. Failure to complete internship or licensure will result in removal from role. Strong communication and presentation skills. Skill In Results orientation Colleague engagement Active listening Customer and community engagement Consumer behavior Negotiation and conflict resolution Patient counseling Emotional intelligence Time management Digital literacy Ability To Maintain regular and predictable attendance, including nights and weekends. Complete additional tasks as directed by supervisor or manager. Complete all required training and obtain required licensure within guidelines. Lift and exert up to 20 lbs. of force occasionally, up to 10 lbs. frequently, and a negligible amount regularly to move objects. Preferred Qualifications Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint). Once state regulations are met, non‑US accredited graduates are expected to immunize. CVS Health is an equal opportunity/affirmative action employer. We value and are committed to all forms of diversity, including veteran and military spouse applicants. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for or perform this job, please contact our Reasonable Accommodations team at AdviceCounsel@cvshealth.com. Pay Range The typical pay range for this role is $30.00 - $42.00 per hour. Great Benefits For Great People This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. Benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources based on eligibility. Additional details are provided during the application process. We anticipate the application window for this opening will close on 10/27/2026. #J-18808-Ljbffr CVS Health

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